Privacy policy

Last updated: June 14, 2026

High Ticket Sales - Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). High Ticket Sales - Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, such as when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to process your payments, fulfill your orders, manage your account, arrange for shipping, and create a customized shopping experience for you.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing communications by email and to show you online advertisements for products based on your activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, and detect possible fraudulent or malicious activity.
• Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. You can opt-out of those uses here.
• When you direct, request or otherwise consent to our disclosure of certain information to third parties.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services and our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our store, analyze how it is used, and support our advertising efforts. This section describes each tool we use and how you can control them.

Microsoft Clarity

We use Microsoft Clarity, a behavioral analytics tool provided by Microsoft Corporation. Clarity records how visitors interact with our website, including mouse movements, clicks, scroll depth, and session replays (heatmaps). This data helps us understand and improve the usability of our store. Clarity does not capture passwords or payment information. Data may be stored on servers in the United States. For more information, see Microsoft's Privacy Statement. To opt out, visit Microsoft's privacy opt-out tool.

Meta Pixel (Facebook and Instagram)

We use the Meta Pixel, provided by Meta Platforms, Inc. The Meta Pixel allows us to measure ad performance, build custom audiences for retargeting, and deliver relevant ads on Facebook and Instagram. The Pixel may collect your IP address, browser type, pages visited, and purchase activity. Data may be transferred to and processed by Meta in the United States. For more information, see Meta's Privacy Policy. To opt out, visit Facebook Ad Preferences or the Digital Advertising Alliance opt-out tool.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the store to function (e.g., shopping cart, checkout, session management). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Microsoft Clarity). Only placed with your consent where required by law.
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness (e.g., Meta Pixel). Only placed with your consent where required by law.

Managing Your Cookie Preferences

You can control cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our store.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland: We will only place non-essential cookies (analytics and marketing) on your device with your explicit prior consent, in compliance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive. You may withdraw your consent at any time by adjusting your preferences or browser settings. Our lawful basis for processing data via analytics and marketing cookies is your consent (Art. 6(1)(a) GDPR). Where we process data to perform a contract with you (e.g., fulfilling your order), we rely on Art. 6(1)(b) GDPR.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information for targeted advertising purposes. You can exercise this right here. If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as an opt-out request for that device and browser.
• Managing Communication Preferences. You may opt out of promotional emails at any time by using the unsubscribe option in our emails.

To exercise any of these rights, please contact us using the details below. We will respond in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States. Service providers such as Microsoft (Clarity) and Meta (Meta Pixel) process data in the United States.

If we transfer your personal information out of the EEA, UK, or Switzerland, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the Last updated date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@highticketsales.store. For the purpose of applicable data protection laws, we are the data controller of your personal information.